Overview
This website is call-only. It has no forms, no accounts and no checkout, so the main way we receive information from you is when you phone (805) 291-8940 or send an email.
Calls to our line may be recorded for quality and training purposes.
Information we receive
- Information you give us on a call, such as your name, address, phone number and a description of the damage.
- Information you put in an email to [email protected].
- Basic technical information your browser sends to any website, such as device type, pages viewed and referring page, which may be collected by standard hosting and analytics tools.
How we use it
We use call information to understand your situation, route your request to restoration professionals who can respond, and improve how the line is run. We use technical information to keep the site working and to see which pages are useful.
We use your phone number and address only to respond to your request. We do not use this site to collect payment details, and we ask that you never email payment card numbers.
Sharing
To help you, details about your request are passed to the restoration professionals handling it. Service providers that host this website or process call routing may also handle information on our behalf. We may disclose information when the law requires it.
Cookies and third parties
This site loads fonts from Google Fonts and may show an embedded Google map. Those services may receive your IP address and browser details under their own privacy policies. You can block cookies in your browser settings, and the site will still work.
Your choices
You can ask what information we hold about you, ask us to correct it or ask us to delete it by emailing [email protected]. California residents may have additional rights under state law, and we will respond to valid requests.
This policy may change. The date of the latest update is October 29, 2026. Questions can go to the email above or to the address shown in the footer, or you can visit the contact page.